L&D In Uganda #ConnectingHRAfrica

Africa, Business, Charity, HR, L&D, Leadership, Management, teamwork, values, Volunteer, workplace

uganda

Now that I’m back in the UK I feel that I’m much more able to reflect on my time in Kampala volunteering with the charity Retrak. I’ve got huge respect and admiration for my companions who blogged during their experience, but I didn’t feel emotionally able to at the time. So here goes…

Part of the reason why we went to Africa was to utilise our HR & L&D skills to train and coach the staff who work at the children’s centres in Kampala for Retrak. Centre managers, social workers, counsellors, programme leaders, volunteers and so on. It was a truly humbling experience to be able to, in some small way, help those incredible staff members to feel valued, supported, cared for and listened to. These are people who are truly dedicated to improving the lives of vulnerable children. Children who are homeless, abused, frightened and alone. Can you imagine how much resilience, passion and determination it takes to continue to deliver excellence to these children day in and day out? I’m going to cover more about the amazing work they do in my next blog.

We did sessions with the intact teams who worked together in each centre. One day I co-facilitated on a session around resilience, teamwork, communication and pacing. We always offered follow-up 1:1 coaching sessions should they wish to continue talking to us on an individual basis. Below is a picture of me and my wonderful coachee Juliette:

coachee.jpg

Juliette is one of the amazing social workers at the girl’s centre. We also ran a day’s programme for the head office staff. My topics were on communication, respect, values and leadership.

I’m not sure I’ve ever had such an attentive and appreciative audience.

I was also struck by the universal nature of problems in the workplace. Some of our participants were telling us about their issues assuming that they were due to the cultural differences of Uganda – but I can tell you, from having worked with organisations all over EMEA – we all experience the same problems and gripes as one and other. Some at a more extreme level than others, sure. Ultimately though, we all want to be and to have high performing teams, effective leadership, we want our staff to live and breathe our values, we want commitment and motivation, we want engagement, respect, diversity and resilience. I can say unequivocally that ALL of the Retrak staff that I met were high performing, dedicated and inspiring.

Ultimately I was left feeling like I want and need to do more for these wonderful people. If you’re interested in finding out what you can do to help them too then please get in touch. There must be more!

Here is the rest of the wonderful team I facilitated with:

The team.jpg

Please remember that it is not too late to donate too!

Maybe it is time for a move…

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Love. Family. 

Africa, Charity, HR, L&D, Leadership, Perfectionism, teamwork, Uncategorized, values, Volunteer

    I’m en route to Dubai and from there to Kampala as I write this blog. Those of you who regularly follow my blogs you’ll know that I’m on my way to volunteer with homeless children and to train/ coach shelter staff with Retrak charity and other likeminded HR/ L&D volunteers. I’m with the Manchester lot on this flight, and those flying from London will meet us in Dubai. 

    It’s hard to describe the full spectrum of emotions we’re all experiencing on this flight. We’re excited, nervous, emotional and in many ways this still feels very surreal. 

    It’s been a long fundraising journey for all of us and between us we’ve raised nearly £19k to help improve the lives of homeless children and hopefully to find them loving and supporting homes and families. I can’t imagine being where I am today without the support of my family, they’re my support and my inspiration (that’s us, the Cowells in the featured pic!). 

    To raise money I’ve done a 6 hour sponsored spinathon, a car boot sale, a pub quiz, numerous raffles and my parents have bullied everyone they’ve bumped into, in to donating. The other guys have done all sorts – 10k runs, sponsored walks, fashion shows – you name it and they’ve done it. 

    I must say though that I also feel guilty – I feel like I could be bringing more money, or more items for the children, or have in some way got the word out about this fantastic charity in a greater way. I feel nervous. I’ve put myself forward to be chief sports coordinator (self appointed title) and I’m planning on running around with the kids, playing football, basketball, organising a sports day – anything! What if the kids don’t like me? What if I can’t control my emotions and I allow myself to be overwhelmed? 

    That is, of course, my typical perfectionistic response to any situation (I could have done better and what if I don’t perform as well as I should?). However, despite these anxieties I know I’m going to leave Kampala feeling proud. I know in my heart I’ve tried my best and will continue to try my best and the rational part of my brain knows that, that is all anyone can reasonably ask of themselves. 
    I also want to take this opportunity to thank all of you who have donated, supported and cared. I feel truly overwhelmed by your love and kindness. 

    Thank you. 

    Play “The Game” or be Disruptive?

    Business, Disruptive, HR, L&D, Leadership, Management, Perfectionism, teamwork, Uncategorized, values, workplace

    chess

    Hmmm what to do?

    We all know that the reality of any workplace is that if you’re not liked (by decision makers) then you’re going nowhere fast. So, to an extent, we have to play “the game”. What’s “the game” I hear you ask? Its making sure that the right people like you, it’s showing that you’re dedicated and willing to do more than pretty much anyone else, its supporting decision makers and ensuring that you appear to be the logical if not the only choice for any upcoming promotions or development opportunities. Well that’s all very well and good and I’ve certainly done my fair share of playing “the game” but sometimes shit needs to be said.

    Ask anyone who has ever worked with me and they will tell you that I’ve got a fair few opinions, a lot of ideas, and I tend to speak my mind. So, the question is, can you play “the game” AND be disruptive?

    By disruptive I mean not sitting back and letting bad decisions be made without offering your insight. Quite often you’re words of wisdom will not be acted upon (depending on your position and organisational culture) but you’ll at least have the satisfaction of know that when things do go wrong, it isn’t through lack of you trying to intervene. You did your best.

    Sadly, sometimes in the workplace people will resent you for offering your opinion, even when you’re right (especially when you’re right). You’re going to have to make the decision as to if it’s worth giving it anyway. Only you can make that decision.

    In my case, I will always do more than is needed or even expected. I’m flexible and willing to get the job done no matter what. That’s not because of “the game”, though – that’s through pride (and being brought up proper!). I take pride in being excellent at any role I take on, whether or not I feel rewarded by the company, that’s just how I am (see my blog on my perfectionism for more about weird old me).

    In my opinion, and its just my opinion of course, sometimes its worth getting into a bit of hot water with the boss to say what needs to be said. If you’re anything like me, this is for your own wellbeing more than anything else. I can’t stand to watch people make bad decisions especially when I’ve already made them (and I’ve made plenty). Thankfully I work in a role where I’m considered to be an expert (!), and I am fortunate enough that my advice is more often than not welcomed, after all, its what you’re paying me for. The skill, of course, is in guiding people towards a path of insight rather than dragging them there and the same is true for inside of your organisation too (it’s a skill that’s not just for clients!).

    It’s a tough balancing act, getting ahead at work without compromising yourself in some way. Especially when you’re at the start of your career.

    For those of you looking for advice I would say this:

    Take pride in a job well done, let that be it’s own thanks; if you don’t feel proud of your work, it’s probably time to do something else. Sometimes you’ve got to suck it up and crack on in the world of work. Use your knowledge, expertise and experience to say what needs to be said. If they don’t take your advice, take it on the chin, dust yourself off and keep doing what you’re doing.

    What do you think?